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      AIG

      Engaged Employer

      AIG reviews

      3.6

      64% would recommend to a friend

      (7,535 total reviews)

      Peter Zaffino

      70% approve of CEO

      62% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Senior management

      AIG has an employee rating of 3.6 out of 5 stars, based on 7,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Apr 3, 2011

      Burnout

      Customer care consultant (call centre inbound)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chartis has good products, systems and is a market leader is various product lines. Its a good name to have in your resume. If you can work at Chartis, you can work anywhere.

      Cons

      Specifically for the call centre (inbound), management show no concern for the welfare of its employees. If you have a relationship, family, children, friends, be prepared to disown them. Overtime is mandatory EVERYDAY. They will tell you its only up to 630pm-7pm. The fact is that the number of cases you are assigned is more than you can complete within allocated. Be prepared to step out of office only at 8-830pm if you plan to complete your follow-up cases. If you are new, lunch is 30min and can be rather stressful. Many senior staff has left and even the new hires are not staying long due to the stressful environment and strain on personal/family life.

      4.0
      Mar 29, 2011

      Very fulfilling if you are willing to learn.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stability, ability to gain knowledge, and generally nice people. We are given every opportunity to advance our education. Co-workers are very willing to help to ensure you are knowledgeable and can do the job properly.

      Cons

      No advancement opportunities. It seems managers can never get approval to add headcount. When there is an opening, it seems the hiring manager already has someone in mind, and you get the feeling they are just going through the paces when interviewing candidates. It seems like only managers and above are getting promotions, while lower tier employees are snubbed. Instead of taking a chance with an internal candidate, they will often hire from outside.

      1.0
      Mar 27, 2011

      No respect for the employee...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      With everything the economy's been through it is difficult for me to find a single positive about working at AIG or any of its business units. Although many of us are far removed from the Financial Products group that was caught up in the Credit Default Swap scandal, it is very easy to see how this occurred through the cultural lens of our own business unit’s management teams. AIG, from top to bottom, has no concept of “Process.”

      Cons

      Poor pay, far below market rate particularly in NY. Promotions, bonuses and pay increases are far and few between or fail to keep up with inflation. Typically, individuals will leave the company and return withing a few years at a higher level.

      Viewing 7327 - 7329 of 7,535 Reviews
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      Glassdoor has 8,618 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.