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57% would recommend to a friend
Kenneth Chenault
69% approve of CEO
55% positive business outlook
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Ratings trend for the last 6 months (177 reviews)
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Users say... "great benefits with start your first day of work." "work life balance is great" "Great people to work with." "Starting salary is great and also presents opportunity for quick movement to higher band width if you are willing to learn." "The travel benefits were great"
Users say... "As with many companies, it's easier to get high salaries here from external recruiting." "This means regular layoffs." "Bad Management" "They are hiring hundreds of agents internationally who make tons of mistakes (due to lack of training, lack of understanding to US markets, and basically just leave clients on hold until they eventually hang up)." "Most of the senior leadership for the Salt Lake facility is in New York or virtual."