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User Operations Associate Interview Questions

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2,007 user operations associate interview questions shared by candidates

How do you manage sudden change? At the end of the training, during the assessment, you realize that you have misunderstood a topic. What do you do? A time you applied a quickly grasped new technology. How do you explain a tech concept to a non tech audience? How to create a network while on training? Quality or speed? What is your logical approach to solve your own problems? How do you use your connections/ network to achieve a common goal? A time you had to take responsibility for a decision. How to make stakeholders get on board with a weird/ highly innovative idea?
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Graduate Business Analyst With UI User Experience Design

Interviewed at FDM Group

3.1★
Jun 8, 2020

How do you manage sudden change? At the end of the training, during the assessment, you realize that you have misunderstood a topic. What do you do? A time you applied a quickly grasped new technology. How do you explain a tech concept to a non tech audience? How to create a network while on training? Quality or speed? What is your logical approach to solve your own problems? How do you use your connections/ network to achieve a common goal? A time you had to take responsibility for a decision. How to make stakeholders get on board with a weird/ highly innovative idea?

(second interview) Tell me about your favorite app. What is a potential problem the App has? How would you go about researching that problem? How would you do the research if you only had 2 weeks to do the research? How about 1 week?
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User Experience Researcher

Interviewed at Meta

3.5★
May 30, 2018

(second interview) Tell me about your favorite app. What is a potential problem the App has? How would you go about researching that problem? How would you do the research if you only had 2 weeks to do the research? How about 1 week?

What is an app you use often? If you wanted to run a study to increase <some irrelevant PULSE metric>, how would you go about doing that? AKA, we are going to give you a scenario that is beyond vague, based on a horrible metric for engagement, and with zero context of the user, because someone read somewhere that a scenario based test has a 20% chance of predicting a successful candidate and we think this checks that box. How is this scenario related to UXR? We know success in UXR comes from how you work with your team, developing empathy, and understanding the user's needs/behaviors/motivations. 3 things this scenario balks against.
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User Experience Researcher

Interviewed at Meta

3.5★
Jun 21, 2018

What is an app you use often? If you wanted to run a study to increase <some irrelevant PULSE metric>, how would you go about doing that? AKA, we are going to give you a scenario that is beyond vague, based on a horrible metric for engagement, and with zero context of the user, because someone read somewhere that a scenario based test has a 20% chance of predicting a successful candidate and we think this checks that box. How is this scenario related to UXR? We know success in UXR comes from how you work with your team, developing empathy, and understanding the user's needs/behaviors/motivations. 3 things this scenario balks against.

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