Teller Lead Interview Questions

12,852 teller lead interview questions shared by candidates

There were many situational questions, she went through every person in the room to know how each of us would respond. The questions were something like, If you had a customer who was looking to pay his mortgage bill, he had no personal accounts when you saw his profile, and had a check from another bank to pay the bill, and he was complaining about the long lines every time he comes in to pay, how would you respond?
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Teller

Interviewed at Wells Fargo

3.5
Nov 17, 2012

There were many situational questions, she went through every person in the room to know how each of us would respond. The questions were something like, If you had a customer who was looking to pay his mortgage bill, he had no personal accounts when you saw his profile, and had a check from another bank to pay the bill, and he was complaining about the long lines every time he comes in to pay, how would you respond?

There really was no difficult or unexpected questions asked. I would say the hardest question asked was a situational question about an upset guest who had a receipt saying he deposited money the prior week and it was not showing on his account which caused his account to overdraft; how would you handle it.
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Teller

Interviewed at Wells Fargo

3.5
Jan 24, 2013

There really was no difficult or unexpected questions asked. I would say the hardest question asked was a situational question about an upset guest who had a receipt saying he deposited money the prior week and it was not showing on his account which caused his account to overdraft; how would you handle it.

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