Most of the questions asked during my interview were based around my sales experience. Again, this is a job where you need to be a sales person. It's not just customer service. Being a strong salesman is the way to get promotions at TD Bank more than anything else.
They ask you to role play a product selling scenario with them on the spot before you have any product knowledge.
Explain a time where you had to work with someone you didn't like and how you handled it.
If you you were not reaching the sales target, what would you do?
I had a history of switching between a lot of jobs within the last 12 months. They asked why and how can I assure them that if given the position, I would not just leave again.
What made you interested in working here?
Why do you want to work here?
Examples for bad customer experience
If a customer had a complaint about a certain situation, how would you react?
Why work for TD Bank?
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