Don't really remember the questions, but it was mostly about my experience and some example situations on how would I prioritize or resolve some potential issues.
Technical Support Specialist Interview Questions
2,282 technical support specialist interview questions shared by candidates
Phone interviewer will scrutinize your resume, applicant should be certain of all the information he has on his resume especially, his reason of leaving his previous employer.
Why are you interested in applying this job? Did you ever have to handle tough situation with your colleagues or friends? If a customer is in bad mood and complaining the reagent not working as supposed to be, what do you do?
How do you interact with a student or staff that have a problem using the software ?
What motivated you to apply for the technical support specialist?
What did you value about your last job?
They asked me basic questions like is Windows 7 still supported, am I aware of Log Me In and Service Now
My technical background with my degree
Tell me about yourself, Tell me about your previous role
How would you explain a technical issue to a non-technical customer?
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