What are some challenges you’ve faced in your current role and how have you overcome them?
Technical Support Representative Interview Questions
17,619 technical support representative interview questions shared by candidates
What project management tools have you used.
What do the applications do?
Most of the questions were regarding previous experiences and how to handle different situations that came up on the job.
Was there ever time you couldn't help a customer with the problem they were having?
Do you have experience in doing Windows Server?
Can you turn on a computer and use Windows?
How many types of smokes are there
Please describe your experience with learning new skills.
How would you handle an agent that is upset because they aren't able to log in their work applications?
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