Technical Support Manager Interview Questions

408 technical support manager interview questions shared by candidates

What is your approach to developing a relationship with a new customer or team? When a customer has an issue or needs support, who handles that? What is your role in that process? How do you partner with support teams to drive solutions? What do you do to manage personal, management, and customer deadlines?
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Technical Support Account Manager

Interviewed at Splunk

4
Nov 22, 2021

What is your approach to developing a relationship with a new customer or team? When a customer has an issue or needs support, who handles that? What is your role in that process? How do you partner with support teams to drive solutions? What do you do to manage personal, management, and customer deadlines?

General Question, they immediately ask about your knowledge against Microsoft product. Technical Question Lastly, they provide a link to a microsoft article. they gave 10 minutes and asked question based from the article
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Technical Support - Data Management ETL

Interviewed at Microsoft

4
Jun 22, 2022

General Question, they immediately ask about your knowledge against Microsoft product. Technical Question Lastly, they provide a link to a microsoft article. they gave 10 minutes and asked question based from the article

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