What is the most important to you when you are calling for customer support for an issue? Describe this in detail.
Technical Support Engineer Tier Ii Interview Questions
355 technical support engineer tier ii interview questions shared by candidates
Using Excel, find a discrepancy between two "identical" datasets
A customer sent an email via salesforce.com but it never arrived with the recipient. How would you troubleshoot that?
What made you want to apply for this position?
Basic stuff. Non-technical.
They asked me about my knowledge acquired at my previous workplaces, and matched with the requirements of the present job specifications
Why might a workstation have no connectivity
How does Salesforce handle calls to the Apex from multiple Lightning Components?
When was a time that you had to deny the request of a client regarding a software related issue, and how did you respond appropriately?
Level of experience Knowledge of the company Background information Technical abilities What do I bring to the table
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