How did you solve a problem?
Technical Support Engineer Interview Questions
24,062 technical support engineer interview questions shared by candidates
They asked my personal interests and what I plan to do in the next 5 years.
- How did you hear about EPIC?
Mostly question about previous experience
Why do you wanna work for Epic?
Basic questions asking to describe yourself
What is IP address ? IMAP, POP, SMTP, HTTP, HTTPS port numbers Types of SSL certificates What is digital certificates ? How to change the hosting provider ? ( steps ) Apache, Nginx, Tomcat, IIS servers How to configure HTTP server on Linux ? Can we run other services on HTTP port ? IP address concepts Difference between IPv4 and IPv6, Private IP vs Public IP Ticketing tools What is the best qualification of Customer support ? What is DNS server, Types of DNS servers Types of DNS records What is PTR record ?
How do you maintain a healthy work-life balance?
The initial interview did not have any technical questions.
Two-minute overview of my background and motivation for applying to Kingspan.
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