Usually the interviews are very easy in BT compared to its competitors. However, they are more focused on behavioral and usually have less budgets and hence don't give much salary
Technical Support Engineer Interview Questions
24,062 technical support engineer interview questions shared by candidates
Tell me about yourself. Why did you apply for this job?
1. Recruiter from CATO Networks He asked about - My current position, workload, job background, how long employed, why want to change job, salary expectation, etc. 2. Tech support team Difference between UDP and TCP How to check wireshark output Which tool do you use for network issue analysis? What command do you use to check interface speed of L2 SW What is the protocol used for tcpdump How do you normally deal with customer tickets
They asked me more about conflict management.
How would you troubleshoot a computer that is not able to connect to a network?
First ,I had to introduce myself and the questions were based upon my project and few were on OOPS concepts and programming languages.
Where do you see yourself going with your career, regardless of whether or not you stay with the company? If you intend on staying, what kind of roles would you be looking forward to grow into?
Standard Resume based question and basic of CFD
Questions were all technical about the presentation to assess the depth.
If a customer asks you something that you do not know about how will you find the answer?
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