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Technical Support Analyst L1 Interview Questions

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599 technical support analyst l1 interview questions shared by candidates

1)Tell me about yourself 2)Are you comfortable with the job location 3)Are you comfortable with working in night shifts 4)Why should we hire you 5)During technical round executives ask questions related to projects mentioned in the resume and also check technical skills 6)How did you spend your last weekend/last day 7)Do you have any question for us
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L1 Service Desk Analyst

Interviewed at Capgemini

4.2★
Jul 16, 2021

1)Tell me about yourself 2)Are you comfortable with the job location 3)Are you comfortable with working in night shifts 4)Why should we hire you 5)During technical round executives ask questions related to projects mentioned in the resume and also check technical skills 6)How did you spend your last weekend/last day 7)Do you have any question for us

Technical Interview: - What is SSL and types of SSL? DNS? Error 404, 405, 406? LAMP Stack? Word Press? - What is your experience with Word Press? - Give examples of command for the Linux Command Line. Manager & Director Interview: - Tell us about yourself. - Why WP Engine? - Why are you leaving your current job? - How do you like to be managed? - How would your team describe you? - Where do you see yourself in 5 years within the company? - What do you like to do in your free time? - What is your customer service background? - What is your experience with support chats and support channels? - What motivates you? - The company has 5 core values. Which one do you identify yourself with the most and why?
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L1 Technical Support

Interviewed at WP Engine

3.5★
May 30, 2023

Technical Interview: - What is SSL and types of SSL? DNS? Error 404, 405, 406? LAMP Stack? Word Press? - What is your experience with Word Press? - Give examples of command for the Linux Command Line. Manager & Director Interview: - Tell us about yourself. - Why WP Engine? - Why are you leaving your current job? - How do you like to be managed? - How would your team describe you? - Where do you see yourself in 5 years within the company? - What do you like to do in your free time? - What is your customer service background? - What is your experience with support chats and support channels? - What motivates you? - The company has 5 core values. Which one do you identify yourself with the most and why?

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