What was a time you displayed exceptional customer service? Tell me something interesting about the city you live in. Do you have any tech support experience? if so, explain. What do you enjoy about customer service? Are you available to work evenings and weekends?
Tell about a time when you turned a difficult situation into a positive one
How well do you know the job functions.
STAR method
“How do you manage, for your direct reports, goals, results and work/life balance?”
Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it
Describe a time you dealt with a difficult customer
Mainly everything I know about the company and if I have questions to the products, if I feel comfortable speaking on the phone.
What are the languages you can speak fluently?
What is your favorite smart phone feature?
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