why do you want to work at channable?
Technical Customer Support Interview Questions
424 technical customer support interview questions shared by candidates
What do you think is more important in your work: quality (doing fewer things very thoroughly) or quantity (doing lots of things)? What do you think are important qualities in a manager? How do you structure your work? What kind of people do you tend to dislike?
Did you already work in support? Do you recognize yourself in Channable values?
1.Do I have a quiet space to work from home. 2. What steps do I take to calm a customer down who is upset.
Not any real difficult questions
Why do you want to work for Cox? Where do you see yourself in five years? Why did you leave your last job? Why should we hire you?
- Describe a time you had to handle a difficult customer or challenging case. - How do you prioritise tasks when working under pressure?
Imagine if you had a television that is not working. Tell me the steps that you took to fix it.
“Do you prefer strategic planning or execution?”
Very generic questions: - Tell me a little about yourself. - What are your hobbies? - How's your English? etc.
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