Technical Customer Service Interview Questions

32,581 technical customer service interview questions shared by candidates

Technical : 1. A to Z of Linux commands. They wrote A to Z in the white board and told me to write 5 commands of each alphabet. 2. Telnet scenario based question - like Server A to Sever B log transfer, time sync up, why not Sever B can't view the logs, Listing port. 3. All port numbers 4. All possible Network troubleshooting question -ping, nslookup, trace route, Soft skills and cultural fit related question.
avatar

Technical Support Engineer

Interviewed at Splunk

4
Oct 30, 2019

Technical : 1. A to Z of Linux commands. They wrote A to Z in the white board and told me to write 5 commands of each alphabet. 2. Telnet scenario based question - like Server A to Sever B log transfer, time sync up, why not Sever B can't view the logs, Listing port. 3. All port numbers 4. All possible Network troubleshooting question -ping, nslookup, trace route, Soft skills and cultural fit related question.

Interviews were not very structured - one manager talked a lot about himself and his own experience (I could barely get a word in sideways) and was very friendly, the other was very unfriendly and seemed to fancy himself as some type of stoic which wasn't very impressive. They mainly just talked a lot and gave me a mix of behavioral and just a few technical scenarios - they didn't do a full tech screen or really dive into my technical background. It felt like a good cop, bad cop situation. The stoic manager seemed to have it out for me right from the beginning and wouldn't even give me to time to answer some questions. He was not a pleasant person and I got a bad vibe from him almost immediately.
avatar

Technical Account Manager

Interviewed at CrowdStrike

3.8
Nov 7, 2018

Interviews were not very structured - one manager talked a lot about himself and his own experience (I could barely get a word in sideways) and was very friendly, the other was very unfriendly and seemed to fancy himself as some type of stoic which wasn't very impressive. They mainly just talked a lot and gave me a mix of behavioral and just a few technical scenarios - they didn't do a full tech screen or really dive into my technical background. It felt like a good cop, bad cop situation. The stoic manager seemed to have it out for me right from the beginning and wouldn't even give me to time to answer some questions. He was not a pleasant person and I got a bad vibe from him almost immediately.

I was ghosted, After waiting for 15 minutes in the first interview, the interviewer did not show up, I ended up emailing the recruiter(who no longer works there), he promised to get back to me soon and that the first interviewer had an emergency, i waited for the second interviewer for 15 minutes, no one showed up. What a joke of a recruiting experience. I've never seen this in my 12+ work experience.
avatar

Senior Member of Technical Staff

Interviewed at Oracle

3.5
Jul 28, 2020

I was ghosted, After waiting for 15 minutes in the first interview, the interviewer did not show up, I ended up emailing the recruiter(who no longer works there), he promised to get back to me soon and that the first interviewer had an emergency, i waited for the second interviewer for 15 minutes, no one showed up. What a joke of a recruiting experience. I've never seen this in my 12+ work experience.

Viewing 221 - 230 interview questions

See Interview Questions for Similar Jobs

Glassdoor has 32,581 interview questions and reports from Technical customer service interviews. Prepare for your interview. Get hired. Love your job.