They asked me about a goal that I had had and what helped me achieve it, or if I didn't achieve it, what kept me from achieving it.
Support Representative Interview Questions
5,775 support representative interview questions shared by candidates
Describe a situation where you had to change your priorities?
Tell me what good customer service looks like to you
How to troubleshoot typical customer support issues
Why do you want to be in sales?
Most difficult questions presented during the interview were those of scenario based questions. Meaning how did you handle a particular situation with a user and specifically what steps did you take.
What is your biggest strength and weakness?
The question that asked by the interview will test your creative thinking and critical thinking.
How did I handled in the past a stressful situation
Be prepare for why do you want to change the job? Why have you changed your past jobs? What you are trying to achieve while working in customer support industry? Why are you working in this industry only? This are all stupid questions they ask instead of your customer service skills and ability and process knowledge.
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