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Support Lead Interview Questions
702 support lead interview questions shared by candidates
The technical interview was just a half hour long and he asked me just about my technical experience supporting applications. The interview with the project and program manager was about an hour long and they asked me about my knowledge about supporting process, tools, and people management.
Tell me a time you had to work with a different department to resolve an issue Tell me a time you had to perform a task outside your comfort zone
Lengthy case study that gets you nowhere.
Describe approach in dealing with a customer reporting that application X is not responding.
How you feel when you working with different cultures?
Could you tell us a time you have had to deal with a difficult situation and how did you resolve it?
How do you expect to fit in a new remote team?
Are you willing to work 6 days a week?
What do you not like about being in support since you have worked both in development and support?
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