What do you like to do to relax after a day of work
Support Interview Questions
98,028 support interview questions shared by candidates
They don't ask "describe the seven layers of the OSI model" anymore. They should, though.
Can you explain me the job profile ?
"What is it, exactly, that you do every day?"
Why do you think, after being a customer support manager, you can go back to being a customer support engineer and not be both bored and annoyed?
What would you do if you have given a wrong solution that might corrupt the client's systems, you're out of the office and you don't have their contact info?
Scenario based questions - what you'd do, etc
Do you have previous experience in the role?
If you do not have an answer to a customer's question, what would be your course of action?
What was your most challenging experience in IT? What was your most difficult situation?, etc.
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