Give an example of a difficult customer you've worked with an how you handled the situation.
Software Support Interview Questions
966 software support interview questions shared by candidates
Technical question consisted of explaining how to model a database (in general terms), explaining technical synonyms/meanings, minor behavioral questions
What state would you like to have drop off the map & why?
Basic critical thinking and technical questions, such as "In what format is this file written in and what is it doing/ or what can be done with this?" or information."
It's coming up to the end of the day on Monday and several new tickets are raised - how do you prioritise?
Take me through your CV & technical experience
tell me about yourself do you have experience in databases? do you have experience in debugging and fixing bugs?
Make sure you understand how to build a model and understand the fundamentals of an Active Record Basics.
Explain a time where you had conflicting choices, how did you go about it?
introduce yourself
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