I was asked about both my technical and customer service experience. I was also asked about what steps I'd take if someone was having an issue connecting to the internet.
Software Engineer At Interview Questions
4,577 software engineer at interview questions shared by candidates
"troubleshoot an internet issue that your grandmother is having with her iPad"
Tell me about a time you had to deal with an angry customer.
Are you familiar with Apple's products?
What questions would you ask a customer who can't connect to wifi?
Why do you want to work for apple?
Name a time when a customer had a persistent technical issue? How did you help them resolve it?
The questions were very focused on the job history and reasons for your interest in Apple.
What would you do if a customer handed you their iPhone and said that it wouldn't turn on
How would you trouble a email.
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