Describe a time when you had a customer yelling at you, completely irate.
Senior Technical Support Interview Questions
548 senior technical support interview questions shared by candidates
1. Online Test ( 5 sections - Apti , OS, Java, SQL, Reasoning) - 90 mins 2. F2F - Questions on java and sql. - Java version differences 1.7 - 1.8 - SortedSet vs TreeSet - LinkedList implementation. - what is "explain" in SQL and what it returns.
How do you motivate people?
A very interesting question on analytical thinking...making four gallons of water with just a five gallon and three gallon container.
When did you take your last trip and where was it to? If you are a consultant in your college, and a student's parents come with a complain, what will you do?
Explain how works HTTP?
Provide examples for DNS records
what's the difference between HTTP and HTTPS?
Provide examples of HTTP headers
Tell us about yourself, including your previous experience and education What is DHCP What is Active Directory What is IP What is a Server OS and Client OS What are FSMO Roles What is a domain, tree and forest What is a global catalog What is DNS What is port number of LDAP? What is SysVol What is APIPA What are the ports used by DHCP, DNS, SMTP, Kerberos, LDAP, FTP, Telnet and GC?
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