Network troubleshooting linux commands
Senior Technical Support Interview Questions
548 senior technical support interview questions shared by candidates
The questions were basics but created conversations to see how deep is my knowledge in IP Network, Network security, Linux and Cybersecurity. Experience with clients, crisis, R&D bugs and escalations
Q. Tell me about a time you experienced (blank)... Q. How would you handle a situation with a difficult or upset customer?
## Technical Round 1 Linux boot process What is LVM? Steps to extend and reduce a logical volume. How to create file system? Entries in fstab file. Explain NFS How to update kernel? Troubleshoot an unreachable host belonging to a different network. Init Runevels Grub file and its contents How to pass parameters to kernel? ## Technical Round 2 What is an iNode? What happens in the background when you upgrade a kernel? How to detect and identify a malicious binary out of thousands of binaries (/bin)? Lots of hypothetical scenario based questions depending on what you've mentioned in your CV. ## Managerial Round What is most important for you in your current role? How will you react if you see your junior outperform your skills? Any past experience of having dealt with an angry customer? What would you do if your colleague has done a mistake that incurred loss to your client? Ans how will you deal with the client as well as your colleague? Why Redhat?
what do you do in your current position
Multiple questions about how to address and improve under-performing direct reports.
Why do you want to join this position?
Introduce your self and project details
What about you? How to find the ip address in windows?
Give an example when you have to explain steps to a person but they couldn't see you. Give an example of how you handled a difficult customer. Can you explain a time when you have to implement a change for the company.
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