what is .OST and .PST file?
Senior Technical Support Interview Questions
548 senior technical support interview questions shared by candidates
I was asked some detailed technical questions with some acronyms which I was not familiar with.
Technical interview: You were given two cases to solve and one needs to be prioritized. Choose between a payroll accountant whose job is in danger should not be given immediate help, and a CEO whose financial reports are messed-up and needs those in a meeting which will start in 2 hours.
I did not notice any unexpected questions.
Have you ever been on a team where someone was not pulling their own weight? How did you handle it?
Expect tricky logical questions if you do not have a programming background and are applying for this role.
What do you know about the company?
Explain your greatest strength.
Tell us about your past experience
How would you handle incidents you have never dealt with in the past?
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