Tell me about a time where handle a specific complaint ?
Retention Representative Interview Questions
1,363 retention representative interview questions shared by candidates
Q: Do you have experience in a metrics environment?
Q: Where do you see yourself in 5 years?
Describe a time you were faced with a difficult situation with a coworker and how was it resolved?
What makes you good for this role?
what would you do in a conflict situation?
The questions were general customer service and held an interest in whether I could handle stressful call situations (upset customers) and have the drive to sell.
Why do you want to work in sales
I didn't think the questions were difficult or unexpected. As long as you do your homework and research the company and position, you'll be okay.
Asked to sell a theoretical item
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