How well you could handle irate customers
Reservation Agent Interview Questions
1,280 reservation agent interview questions shared by candidates
There were normal questions regarding customers. Like how would you handle a difficult customer?
Explain how you handled a difficult situation.
Airport codes
Give me an example of a stressful situation, how did you deal with it?
Why do you think you would be an asset to American Airlines? In one descriptive word , what is your greatest attribute strength? How many sick days per year do you think is fair? Where do you see yourself in five years?
Describe a time when you worked with someone you didn't trust
Tell me about a time that you had to handle a difficult customer and how you overcame it.
Why are you a fit for this job?
Describe a time you have disagreed with a decision someone above you has made
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