Nothing unusual, very typical customer service questions.
Operations Agent Interview Questions
9,438 operations agent interview questions shared by candidates
Explain a time where you were put in a predicament by another coworker.
Why is it important to have a clean car?
How long can I commit until, holiday plans, etc
The questions were pretty basic but the simulated calls tripped me up the first time because I didn't write anything down. I would listen to a call and then the question would ask details about it that could have easily been over looked.
Sometimes the questions does not have anything to do with the business
How is my family doing?
To go over my experience
History in customer services ?
General information of your experience and time availability
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