HR: general questions about our motivations in applying the program. User: business cases and experiences related to the job Director: presentation about Ikigai; a Japanese concept Training Center: around 5 cases including roleplay, leaderless group discussion, psychology test, and presentation.
Lots of situation based question that are already listed on this site.
What stresses you out?
What Motivates you? Greatest Strengths weaknesses etc.? What kind of commitment can you give us today?
How can you handle a difficult customer and resolve their problems?
Why do you want this job ? You can go elsewhere and get paid more and work less hours.
Tell me about a time you had to solve a difficult problem.
Tell me about a time you provided excellent customer service?
Describe a time you dealt with a difficult customer.
What are the top 3 things you look for in a job?
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