In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
In the group interview, we had to pair up, then introduce and "sell" each other to the rest of the room (dumb, but not hard). Really, they are more concerned with how you do than what your partner says about you. Another question was, "What kind of (sales) goals did your employer set and what did you do to meet them?" Also asked about a time you went above and beyond for a customer, why Wells Fargo again, etc.; format was open - the interviewer would ask a question, then allow whomever wanted to answer. I tried to go within the first three or four people (I was in a group of twelve total).
Typical Questions. Why BDO? Strengths and weaknesses.
How would you describe yourself?
Tell me about yourself Your strength and weakness Why do you want to work with uba Why should we hire you . Qualities of a bank teller
What is exceptional customer service to you?
(1:1 Hiring Mgr) What is the extent of your cash handling experience?
what is your duties as customer service?
What was your last position?
Give an example where you did not understand a cs need and how did you overcome it.
Viewing 11 - 20 interview questions