The interviewer seemed annoyed with any of my suggestions and what this told me is this is a place that has unrealistic expectations. Certain research methodologies like card sorting and story mapping seemed to go over her head because she asked no follow up or did not allow me to show a visual.
Why a designer would like to work in a corporate environment like this one?
Como você ficou sabendo da vaga?
Sell them a credit card and many other questions.
What do you know about the department (the Customer Service department)?
Have you ever worked retail before?
How did you help solve financial problems in your experiences with high school?
How would you handle a manic guest?
Tell me about an accomplishment you are most proud of.
How would you deal with a customer who is unhappy with the quality of the blouse that they purchase?
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