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Junior Advocaat Interview Questions

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4,104 junior advocaat interview questions shared by candidates

There were 6-8 "what if" and "what would you do" questions. ie "give me an example of how you went above and beyond to help a customer" ? The interview also consisted of some scenario questions, angry customer, customer who was crying, and I had to describe how I would react in that situation.
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Senior Service Advocate

Interviewed at Aetna

3.4★
Jan 3, 2018

There were 6-8 "what if" and "what would you do" questions. ie "give me an example of how you went above and beyond to help a customer" ? The interview also consisted of some scenario questions, angry customer, customer who was crying, and I had to describe how I would react in that situation.

I can't remember the questions word for word but the questions were along the lines of: Why United Healthcare? Think of a time when you or a colleague needed help on the job,how was it handled? Describe a time when you had to regain a customers trust... Tell me about a time when you witnessed someone on the job acting out of compliance? These are the exact questions but I did notice my interviewers had a sheet of paper with a lot of questions on it that they just randomly chose from to ask me. Just be prepared for behavioral type questions.
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Customer Care Advocate

Interviewed at UnitedHealth Group

3.4★
Aug 30, 2015

I can't remember the questions word for word but the questions were along the lines of: Why United Healthcare? Think of a time when you or a colleague needed help on the job,how was it handled? Describe a time when you had to regain a customers trust... Tell me about a time when you witnessed someone on the job acting out of compliance? These are the exact questions but I did notice my interviewers had a sheet of paper with a lot of questions on it that they just randomly chose from to ask me. Just be prepared for behavioral type questions.

Tell me about a time when you sought new technical or functional experiences and opportunities to increase your capabilities for future rolls at work. How do you identify and analyze the kinds of experiences you need to stay ahead in your area of expertise? What do you do to keep your developmental needs in the forefront of your boss?
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Customer Service Advocate

Interviewed at UnitedHealth Group

3.4★
Sep 18, 2022

Tell me about a time when you sought new technical or functional experiences and opportunities to increase your capabilities for future rolls at work. How do you identify and analyze the kinds of experiences you need to stay ahead in your area of expertise? What do you do to keep your developmental needs in the forefront of your boss?

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