Only questions asked were about my resume
It Helpdesk Technician Interview Questions
174 it helpdesk technician interview questions shared by candidates
Do you have any experience with technology?
Do you know Active Directory and Group Policy?
Are you Ok with having to wok long hours, on holidays, etc.
What is DNS and what is it used for
Experience supporting users about their software and hardware issues
A user reports that their computer is running very slowly. What are some troubleshooting steps you would take to diagnose and resolve the issue?
What are the biggest challenges for this role? What skills is the team missing? What would a typical day look like?
Basic stuff like have you worked in IT before?
If a customer is upset about their problem, how would you calm them down?
Viewing 131 - 140 interview questions