What are your short and long term goals?
It Helpdesk Interview Questions
652 it helpdesk interview questions shared by candidates
Technical questions that are related to CompTIA scenarios. Non-technical questions as well.
I don't remember the questions but they were short and technical which went along with the job description.
How do you handle irate users?
What kind of issues have I resolved
Can you explain what DNS is and its purpose?
What qualities can you contribute to a team environment?
How to handle an angry customer?
The level of my experience in regards to IT and enterprise level execution of the position.
They ask the same questions over and over to see if your answer changes.
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