What is your experience when it comes to similar positions?
Helpdesk Interview Questions
1,768 helpdesk interview questions shared by candidates
Tell me about yourself Eric?
How would you deal with an upset customer?
How do you handle the angry customer?
Why did you apply for this role?
Most of the questions asked you can find on youtube under "Windows Admin interview Question and Answer # 1-50"
Most were based on the type of person more than the skill, which It think is great, it hopefully ensures a cultural alignment
Tons of "Describe to me a time you xyz"
Experience supporting users about their software and hardware issues
Do you have experience working with Ticket Queues?
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