Explain your understanding of ITIL and how indiviual parts can be applied to day to day problems.
Help Desk Representative Interview Questions
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Is there anything you were hoping I would ask you, but didn't?
why did you leave your last job, how much did you make, how long have you worked in IT.
Explain what DNS and DHCP are and how an organization may use those
Past customer service experience. How did you handle a difficult co worker in the past?
Asked about previous experience and work history
Typical..what's ur weakness/strength stuff
Explain how you handled a difficult situation with a customer
Are you familiar with SQL?
Why sound I hire you??
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