The panel went over my experience, and if I remember, asked about whether I would work nights, and be willing to train toward that goal of being the only one supporting night shift help desk.
Help Desk Lead Interview Questions
3,137 help desk lead interview questions shared by candidates
What is your worst flaw as an employee
Do you have any customer service experience?
what are some commands for finding connection problems on the network
They asked how well I knew the Windows 8 Platform.
What made me a good candidate for the position they needed
What are options in event viewer
How do you handle confrontation? Give me a situation where you had a problem with another co-worker and how you handle it? If you have a problem with a supervisor how would you handle this.
A list of abbreviations were given and you had to write out what they stood for.
How would you troubleshoot laptop not connecting to wireless?
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