I was asked if I could deal with difficult callers, who could sometimes be rude and unpleasant.
Help Desk Lead Interview Questions
3,137 help desk lead interview questions shared by candidates
Asked me about relevant experience and interests outside IT.
How do you handle a angry customer?
Do you believe in aliens?
They asked for specific situations I may have encountered in the past and how I handled myself.
Can you handle the worst customers ever in world?
Você já trabalhou sob pressão com atendimento ao cliente?
Você gosta de crianças ?
How would you handle an upset customer?
They gave me a scenario, and had me prioritize which tasks i would do first.
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