Describe when you have to give great customer service
Floor Interview Questions
7,418 floor interview questions shared by candidates
They did ask if I have worked retail before.
Name a time when you had to multi-task
Describe a situation when you had a problem with a customer and how did you solve it?
What could you bring to the company?
A small demonstration about explaining a simple game to an hypothetical customer.
Is the customer always right yes or no? Explain why?
We were asked several questions regarding ethical dilemmas. One specific question was if I would give a discount to someone who was a personal friend but didn't have a coupon.
Talk about a situation where a customer was angry. What did you do?
There were no questions that were difficult or unexpected.
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