1. What drew you to apply as a flight attendant with American Airlines (AA)? I gave a non-STAR answer because I don't think it was applicable here. 2. AA has bases around the country, would you be willing to relocate after training? If so, what excites you about moving? I gave a non-STAR answer. 3. Walk me through your last work experience and how it prepared you for a position as a flight attendant. Non-STAR answer. I talked about customer service and safety, but I think STAR would work here too. 4. Describe a time you had to deal with an upset customer. STAR answer. 5. Describe a time you *received* memorable customer service. STAR answer. 6. Can you adhere to a no crazy hair, no visible tattoo policy? I didn't just make this a yes or no answer. My hair is short, so I made a joke about having no hair to even dye... also, I took this time to thank them for the opportunity to apply, reintroduced myself, and that was it. Just be polite and smile!
