If a client becomes emotional, how would you handle it?
First Year Associate Interview Questions
338 first year associate interview questions shared by candidates
no questions out of the blue.. just simple questions like; what do you expect from h&r block, how did you address an unhappy customer/client, what your last job was like and what you least liked about that position.
What is an instance in which you had bad communication?
Give an example of you cooperate with a colleague who didn't finish his part work well.
Give an example of you dealing with an angry customer
Q: Why do you want to work for us?
Have you ever worked as a tax preparer before?
Why did you choose this area?
Personal and technical
tax knowledge, availability
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