It's claims. Asking base questions out of some junior-level management class or 10-year old behavior-based interview booklet HR just got around to reading is almost demeaning.
Field Claims Representative Interview Questions
118 field claims representative interview questions shared by candidates
Why are you leaving your current job?
When someone asked for assistance in College, did you offer assistance and if so, what type of assistance did you provide
Tell me about the most difficult customer you had to deal with?
None all parties asked Questions I felt needed to be asked.
What do you know about Progressive? Why do you want to work for Progressive?
Tell me about a time you had to negotiate with a customer or client.
How do you deliever bad news.
They were looking for dynamic customer service experience. The questions weren't too difficult. Just make sure you are specific with respect to any particular experience you are sharing.
Tell me about a time you thought you did a task well, but was then criticized by management
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