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Customer Support Specialist Interview Questions
2,868 customer support specialist interview questions shared by candidates
What are your top 3 strengths
Those looking for French-speakers should conduct interviews in French, whereas English is more for documentation and all that is internal. French is the language with which we will communicate with customers.
I know you explained why you are organised but are there any other answers you can give? (Clearly can’t be bothered to go off their sheet)
What motivated you to apply for this position? How about the location in Budapest?
Why do you want to move to Dallas?
How I deal with a situation where the customer is irate or threatening to cancel.
"Describe a previous coworker who you found difficult to work with" (I had not anticipated a question this negative, plus I liked all my previous coworkers so I fibbed this one)
Do you prefer email or phone contact.
what are your goals for 5 years? Do you know SQL? Do you know Accounting? DO you ever worked as a customer support specialist?
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