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Customer Support Representative Interview Questions
2,439 customer support representative interview questions shared by candidates
Who are you? Lets speak about you, your personal life, your interest, how are you dealing with stress, homeworking and so on.
What are your best qualities?
If the customer query is not related to your area of expertise then how would you respond to him?
Basic grammar questions which include the usage of correct words in the given sentence
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
- How would you respond to a customer who is on the line and is asking for something you are not allowed to authorize?
What was your previous work experience?
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