One time when you disagreed with a coworker and how you resolved it.
Customer Support Representative Interview Questions
2,442 customer support representative interview questions shared by candidates
They ask behavioural questions and use the STAR method
tell us about how your previous backround relates to the job
How do you stay motivated and how do you motivate others?
They asked me about my family, my hobbies, my expertise, my future plans and also a scenario involving hypothetical problems.
What you know about customer service?
Tell me about a time where you received constructive criticism.
What is one case that you find very difficult in previous position and how did you handle it?
Situational questions -- make sure to study up on the Groupon Promise!
Name a time when you had a difficult customer and what did you do to resolve there issue?
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