How many years of customer service do you have?
Customer Support Representative Interview Questions
2,442 customer support representative interview questions shared by candidates
If you logged into work on a Monday morning and noticed that you have a lot of emails, how would you go about addressing them?
How are you talking with customers over the phone?
About yourself? Work Experience? Common questions.
They asked many questions, a lot of them being tailored to me and my application specifically. One of them was what is something you have done well that makes you feel fulfilled. I enjoyed answering this and sharing that sense of fulfillment with the interviewees, as it reinforced that they were looking to get to know me as a person as well.
Did not get an opportunity to interview.
I can't remember any really difficult questions - I felt really comfortable and natural in the interviews, which I think is very important. I also did a technical skills test which was quite fun to complete.
Why I applied for it? What do I know about Smartling? Previous experience Explain day to day responsibilities
Where do you see yourself in 5 years? Why uShip? Tell me about a time you had to deal with an upset customer
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