Walk me trough troubleshooting a ticket ?
Customer Support Engineer Interview Questions
1,131 customer support engineer interview questions shared by candidates
About the role they asked me
Why this company?
How would you respond to an angry customer about a bug that isn't or won't be fixed for the foreseeable future?
O cliente tem sempre razão? Como lidar com um cliente insatisfeito/nervoso? Conte sobre um projeto que você fez e tenha orgulho. Conte sobre uma conquista pessoal sua.
O que você faria caso um cliente irritado entrasse em contato sobre um pedido atrasado?
What is DHCP, What is static/dynamic IP address
What is your experience with Sharepoint?
What made you apply for this job?
How did you handle a high-stress situation
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