Where do you see yourself in 5 years?
Customer Support Associate Interview Questions
766 customer support associate interview questions shared by candidates
Tell us about a time when you provided excellent customer service?
The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
Asked me to pick either voice process or mail support.
Name and explain a time when you delay with difficulty and how you resolved the issue
1.Consider me as a lay man and explain what does AWS do?
Common interview questions: Can you give an example of where you provided excellent customer service? What about the role interests you? Etc
It will be random question
If this kind of situation happened, what will be your answer? Basic questions about the past experience.
What experience do you have with explaining complicated technology to customers?
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