The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
Customer Services Representative Interview Questions
74,909 customer services representative interview questions shared by candidates
How did you learn French?
State a situation when you had to share a bad news.
What do you think is an acceptable number of days to miss work in a year? (Hint: this company is big on perfect attendance)
Can you work under deadlines?
Working in a team skills and examples to demonstrate
What would you like to work for amazon
What is your experience in the role
What are your career goals.
Are you willing to work on graveyard shifts?.
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