Asked me to sell him a cell phone
Customer Retention Representative Interview Questions
1,363 customer retention representative interview questions shared by candidates
Participate in a Role play of sales
Did i ever run into a problem at work and what was my response and how did i come to that response.
What happened with my last experience? What kind of difficulties I have had and what did I do to solve them? What was my proudest moment in my career... Etc
Basic questions then they ask you to sell them something random, and want you to try to retain a customer who wants to quit dish.
The questions were generic questions regarding myself and my experience.
How would you handle a difficult customer?
Asked to sell a theoretical item
Why do you want to work for Dish? Name a time you overcame a difficult situation
Role play scenarios and sales pitch
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