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Customer Excellence Manager Interview Questions

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what would you do with a argumentative franchisee that operates dirty restaurants, is down in sales, doesn't support the corporate philosophy and programs, and has re-routed all complaints to their home with in store comment cards. Remember they are the franchisee (owner of the license) and you are a consultant.
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Brand Excellence Manager

Interviewed at Cici's Pizza

3.5★
Nov 11, 2011

what would you do with a argumentative franchisee that operates dirty restaurants, is down in sales, doesn't support the corporate philosophy and programs, and has re-routed all complaints to their home with in store comment cards. Remember they are the franchisee (owner of the license) and you are a consultant.

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