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Customer Engineer Interview Questions
2,729 customer engineer interview questions shared by candidates
What is my experience on IT?
Unorganised questions, Panelist themselves not clear how they want to hear the answer. One asking to give high level description and other was asking to dive deep. SQL Functions, data pipeline, CI/CD process etc
What are common tools for troubleshooting website and network issues
Tell me about a time you encountered a difficult situation and how you handled it.
Have you ever received an escalated customer request and how did you handle that?
JavaScript Windows and Location Object.
Your experience as level 2 support. Examples of problems solved.
Questions from layer 3 switching, how exactly traceroute works, gave a network scenario and asked questions like what all happens right from switching on the network. And also how to build a strong firewall for that network, firewall types etc (security questions because this team were providing support for Cisco security products). Why is there 'areas' concept in OSPF, why not work without areas? LSA Types? TCP/IP Handshake?
Why do you want to join Cisco ?
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